Refer to the product brochure for an overview of the machine and consult the instruction manual for operating guidance and setup.
Download Product Brochure Download Instruction Manual
Warranty, Training and Ban Soon Care
Warranty and Training
The supplied product information states a 2-year carry-in warranty and free in-house training within one year of purchase.
Important: The original information also mentions a one-year carry-in warranty. Please confirm the applicable warranty duration and terms with Ban Soon before publishing or purchasing.
Exclusive Ban Soon Care Benefits
Get additional guidance to help you make the most of your embroidery machine with Ban Soon Care, subject to the applicable package terms.
- Up to 12 months of user guidance and troubleshooting support
- In-house product training at the Clementi showroom
- Phone and WhatsApp guidance, subject to service terms
- Trade-in and upgrade options, subject to eligibility
- Professional servicing by experienced in-house technicians
- Flexible payment methods, subject to availability
- Opportunities to explore selected demonstration machines
More Support from Ban Soon
Product Training
Get guidance on machine operation and learn how to use your machine's features with greater confidence.
365-Day Customer Guidance
Access product guidance and troubleshooting assistance under the applicable Ban Soon Care service terms.
Trade-In and Upgrade Options
Ask our team about eligible trade-in opportunities when upgrading your existing sewing or embroidery machine.
Showroom Demonstrations
Visit our showroom to explore selected demonstration machines. Contact us in advance to confirm availability.
Flexible Payment Methods
Available options may include PayNow, PayLah, bank transfer, NETS, eligible credit or debit cards, and selected instalment plans, subject to provider terms.
Machine Rental Services
Ask about available sewing machines, embroidery machines, software, ScanNCut machines, overlockers, coverstitch machines and selected industrial equipment.
Servicing Support
Our in-house technicians provide servicing support according to the machine's warranty conditions and the service required.
Product features, accessories, warranty coverage, training benefits, availability and promotional terms are subject to confirmation by Ban Soon Sewing Machine Pte. Ltd. Please contact us for the latest applicable package information.
